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Key Professions

Business, Law, Engineering, Accounting, Medicine

Key Locations

Kiambu, Nairobi, Busia, Kajiado, Mombasa

Key Car Models

Outlander, RVR, Lancer, Outlander Sport (USA RVR), Outlander Roadest

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icon What to do when you get "Transmission Overheating" error Posted - 23 March 2022

These are the steps you can take:Slow down to below 100kph till the error disappearsEnsure that the car has enough transmission fluid If you haven't serviced the gearbox for the last 50,000km or more, do so by changing the gearbox oil with original recommended oil for the gearbox.If the problem persists, change both the gearbox oil and sieve. You can also consider adding an extra radiator / cooler specifically for the gearbox. This is usually way smaller than the usual car radiator. ...

icon What to do if your car won't start. Posted - 04 January 2021

A few tips based on previous discussions:Ensure your car has fuelCheck the voltage on your battery (some car stereos indicate or some fast phone chargers while they're connected to the charger socket)You can also tell if the battery is low if the car makes a sound as if it is about to start then fails (this can also be caused by other issues)Ensure your battery terminals are properly connected (not loose) and are not corrodedIf the voltage is low (11.7V and lower), try to jump-start the car (using another car or jump-starter kit)If the voltage is okay (11.8V and h...

icon What to do if your car idles below 500 and shakes/stops in traffic Posted - 07 January 2021

A few tips based on previous discussions:Clean the throttle bodyPour octane booster / fuel system cleaner into the tank when almost empty, then fill with fuel.Check / change your PCV ValveCheck / change the O ring on your dip stickCheck the quality of your spark plugsCheck your fuel filter and pumpCheck / change your throttle body IAC ValveClean EGR valveCheck / change the oxygen sensorPS: Always start with the simplest solutions first....

icon Club Constitution Posted - 01 February 2021

MITSUBISHI OWNERS CLUB KENYA (MOCK) CONSTITUTION P.O. BOX 105214-00100, NAIROBI Page 1 of 14 1. NAME CONSTITUTION AND RULES The name of the Club shall be ‘MITSUBISHI OWNERS CLUB KENYA’ (In this Constitution referred to as “MOCK”). 2. OBJECTIVES Provide a social and friendly forum for Mitsubishi vehicle owners who are members of MOCK to occasionally convene meetings wit...

icon What to do when if car overheats Posted - 30 January 2021

Turn up the heat. While you may be tempted to turn on the air conditioning, this is counterintuitive. Turning your heat on full blast can actually help disperse the heat coming from your engine. Find a safe place to pull over.Driving your car when it’s overheating can cause serious – and sometimes permanent – damage to your engine, so it’s best to stop driving as soon as possible. Pull over and away from oncoming traffic, then turn off the engine.Open your hood (or call for help). After parking your car, open your hood to let excess heat escape ...

Can ex-MOCK members be part of MOCK Social?


Yes. This applies to members of good-standing who were once members on the main MOCK group  but have since left the main group for various reasons.

What do I do if a page becomes unresponsive?


Refresh the page by clicking the refresh icon at the top. If that doesn't work, exit then open again.

What can I do with the System?


The main purpose of this members portal is to enable you access various service providers easily. You can choose, e.g someone to repaint your car, by going through the list of service providers and compare the ratings where available.

You can also view MOCK events, add and manage your vehicle details among others.

NB: More FAQs regarding the club and app are available on login.

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